Shipping policy
Everything you need to know about how George Andelli orders ship, what it costs, and when to expect delivery.
1. Where we ship
We currently ship within the United States only. We don’t yet ship internationally or to US territories outside the 50 states and DC.
2. Shipping costs
| Order value | Cost |
|---|---|
| Every order | $3.99 flat rate, tracked |
There are no shipping tiers and no minimums — every George Andelli order ships at one flat $3.99 rate.
3. Delivery timeframes
| Stage | Timeframe |
|---|---|
| Processing | 1–2 business days |
| Transit | 4–8 business days |
| Total, order to door | 5–10 business days |
Orders placed before 5:00 PM ET, Monday to Friday, begin processing the same business day. Orders placed after the cut-off, on weekends, or on US federal holidays begin processing the next business day. You’ll receive a dispatch email with tracking as soon as your order leaves the warehouse.
4. Carriers and tracking
Every order ships tracked, with last-mile delivery by USPS, UPS, or FedEx depending on your address. Use the tracking link in your dispatch email or our Track Order page. Tracking can take up to 24 hours to show its first scan.
5. Lost or delayed orders
If your tracking hasn’t updated for 5 business days past the expected delivery window, email support@georgeandelli.com with your order number. We’ll open a claim with the carrier and either reship your order or refund it in full — your choice.
6. Address problems
Please double-check your shipping address at checkout. If a carrier returns a package to us because the address was incorrect or undeliverable, we’ll contact you to arrange redelivery; a second shipping charge may apply if the address provided at checkout was wrong.
Contact information
Store Name: George Andelli
Website: georgeandelli.com
Email: support@georgeandelli.com
Address: 1350 Broadway, Suite 700, New York, NY 10018, United States
Hours: Monday–Friday, 9:00 AM – 6:00 PM ET. We reply within one business day.